About Us

From the Founder

When I started Nylune, my goal was simple. I wanted to create clothing that feels genuinely good to wear. Clothing that supports your day instead of complicating it. Clothing that does not rely on short lived trends and does not compromise on comfort or quality. My vision was to build a brand that reflects the ease, confidence and clean design that so many Australians appreciate.

I was born in a small town in Australia, surrounded by a lifestyle that was relaxed, practical and closely connected to nature. Those early years shaped my belief that clothing should feel effortless and honest. Later in life, I moved to the Netherlands, and it was there that the idea for Nylune truly came together. It allowed me to combine two worlds: the calm simplicity of Australia and the structured precision of Europe.

The name Nylune carries a personal meaning for me. It draws inspiration from the word “New”, which represents new beginnings and the courage to create something meaningful, and “Lune”, inspired by the moon. The moon has always symbolised direction and calm for me, a reminder that even far from home you can find your own path. Together they form Nylune, a name that reflects clarity, softness and the feeling of finding comfort in simplicity.

As the founder, I oversee every part of the brand. From materials and fit to customer care and the final quality check before items are shipped. Although our customer service team works from the Netherlands, the heart and inspiration behind Nylune will always remain connected to Australia.

What Nylune Stands For

Clothing that fits real life

Clothing should make life easier, not more complicated. Nylune focuses on soft materials, clean lines and timeless silhouettes that move with you. Each piece is made to be reliable, comfortable and effortless to wear.

Designed with intention

Every detail matters. I personally review prototypes, fabrics and fits to make sure each design meets the quality and comfort expectations I set when Nylune began. Our clothing is created to last beyond a single season, without unnecessary complexity.

Australian inspiration with European precision

Australia influences every design choice. Its light tones, relaxed nature and minimalist lifestyle guide our collections. From the Netherlands, we handle operations, logistics and customer support with consistency and structure, ensuring a smooth and dependable experience for every Australian customer.

Our Approach to Customer Care

Trust is built through clear communication and reliable support.
Our customer service team in the Netherlands is available:

Monday to Friday: 8:00 a.m. – 6:00 p.m.
Saturday and Sunday: 9:00 a.m. – 5:00 p.m

All times are based on our Netherlands customer service hours (GMT+10)

We aim to respond to all inquiries within 12 business hours. Whether you need help with sizing, orders, delivery or returns, we are here to help quickly and thoughtfully.

Quality and Transparency

To maintain long term trust, we prioritise clarity and consistency in everything we do.

  • Orders are handled securely through trusted payment providers

  • Customer data is protected according to strict privacy standards

  • Shipping and return policies are straightforward and easy to understand

  • Every item is inspected before it leaves our warehouse

  • We work only with partners who meet our quality and ethical standards

Transparency is not an extra for us. It is a core part of how Nylune operates.

Our Commitment

Nylune was created for people who appreciate comfort, modern simplicity and clothing that quietly supports their confidence. My intention is to offer pieces that feel natural and help you express yourself with ease.

To everyone who chooses Nylune, thank you. It means a lot to me that a brand born from personal experience and honest values becomes part of your day. It is my priority to ensure your experience, from browsing our website to wearing your new favourite item, feels positive and trustworthy.

Warm regards,
Thea Brown
Founder of Nylune